Privacy Policy

KUV Paytech Pvt Ltd  · Effective 15 April 2025

Most privacy policies are written to satisfy a legal checkbox. This one is written for the people who actually use KUV Paytech - buyers, vendors, job seekers, service providers, astrologers, and anyone who has simply browsed our motor listings and wondered what we track. The short answer: we collect what we need to run the platform, we do not sell it, and we will tell you exactly what it is.

Our organization acts under the Information Technology Act, 2000, and its relevant or modernized versions of the same amendment. Therefore, if you crave knowledge over understanding or creating an account on the platform, going through this document will be worth your time.

This policy covers “kuv.store”, the KUV Paytech mobile application, and every service category on the platform, including ecommerce, the multi-vendor marketplace, job listings, astrology consultations, the services directory, and motor listings. It also covers communication through email, phone, and support chat. 

1. What We Collect and Why

Different parts of the platform collect different information. Here is what applies to each type of user:

Buy, Book, or Browse (The - B3)

“Name, email address, phone number, billing and shipping address, and payment details” -these are the basic details stored by us when you share information during any sessions. Such a segment carries data, notes, or documents that are not retained or used beyond the necessity of your service.

Vendor, Service Provider, Astrologer, or Recruiter

“Name, email, phone, business address, government-issued ID, GST registration” are the information stored and used, only where it is applicable, professional qualifications for regulated service categories, and the details you submit for your listings, including vehicle specifications and ownership records for motor listings.

When Applying For a job

“Resume or CV, employment history, qualifications, and skills” -these are a few of the things stored by recruiters to see, back-check, and determine based on available data only if it's correct to proceed or more evidence (i.e., if an experienced member is applying and payment details are asked) is needed.

For All Other Users

Transaction history, booking records, and payment logs for every activity on the platform. We also collect technical data, IP address, browser type, device identifier, and user-generated content such as reviews, ratings, listing descriptions, and messages to support teams or sellers.

2. How the Data Comes to Us

There are four ways we receive information, and none of them should be a surprise:

•  You give it to us directly when you register, make a purchase, apply for a job, post a listing, or contact support.
• We collect it automatically, through cookies and similar technologies, when you interact with the platform. Section 7 covers this in more detail.
• It comes through communication details shared over email, phone, or chat during support interactions or service enquiries.
• Third-party sources, social media platforms, and other KUV Paytech entities, but only after you have given consent for that data to be shared with us.

3. What We Do With It

We use personal data to run the platform. That covers a range of specific activities:

• Pre-Orders, bookings, job applications, and payments are processed through the platform end-to-end.
• Buyers reach sellers, applicants reach recruiters, users reach service providers, and consultation clients reach astrologers — the platform handles that routing.
• Every vendor and service provider goes through identity verification before their listing goes live. There is no shortcut on this.
• What you see on the platform is shaped by your activity — product recommendations, job alerts, relevant services, and content that matches what you have actually looked at.
• Transactional updates go out automatically. Disputes and support requests are handled by our team.
•  Where the law has requirements, we meet them. Fraudulent or abusive behaviour is flagged and actioned before it reaches other users.

4. Who Else Sees Your Information

We do not sell personal data. We share it in three situations, and all three have specific limits:

• Vendors, service providers, recruiters, and astrologers, receive the user information needed to fulfil an order, booking, consultation, or job process. They do not receive data unrelated to the transaction.
• Operational partners, logistics companies, payment gateways, hosting providers, and analytics platforms get access only to the data they need to perform their specific function. They are bound by data processing agreements.
• Legal authorities, when required by law, court order, or where necessary to protect the safety of users or the integrity of the platform.

5. Security

We use encryption in transit and at rest, access controls, and organisational safeguards, particularly for financial data, job records, and consultation information. These are not aspirational measures; they are in place.

That said, no data transmission over the internet is entirely without risk. We will not pretend otherwise. If you notice suspicious activity on your account or suspect a breach, contact us immediately at contactus@kuvpaytech.com. Do not wait.

6. Your Data - Your Rights 

You have four practical rights here, and exercising any of them does not require you to justify yourself to us:

• Cookie and tracking consent can be withdrawn at any time — through the site's cookie settings or directly through your browser.
• To update, correct, or remove your personal information, log into your account at “kuv.store” and if you would rather not do it yourself, write to contactus@kuvpaytech.com, and we will handle it.
• Every marketing email we send carries an unsubscribe link. One click is enough. If that does not work for any reason, contact us directly.
• If something has gone wrong with how your data has been handled, come to us first. If our response does not satisfy you, the relevant data protection authority is the appropriate next step.

Requests sent to contactus@kuvpaytech.com are handled by our team. If your request involves account deletion or a data export, allow up to 10 business days.

7. Cookies

When you visit kuv.store, small files are stored on your device that help the site remember who you are and what you have done. Some of these are necessary for the platform to function. Others are optional. Here is the breakdown:

Essential: Login, cart, payments, and security checks all depend on these. Turning them off is not an option we offer — the platform stops working without them, so consent is not the right framework here.

Performance: We collect anonymous data: pages visited, time on site, and where things break. Nothing in this category is tied to who you are. It is how we find out what to fix.

Functional: When using our website for any transactional systems, your language setting, payment preference, and recently viewed items, and the trend system remembers all of them.

Targeting and Advertising: In order to give you the best output, we track your browsing behaviour to serve relevant ads and perfectly matched products according to your taste. Therefore, if you want to manage your cookie footprint on the settings panel, our website gives you direct control over everything.

When you first arrive, a notice lets you accept everything, reject everything, or set your own preferences.  That choice is not permanent — you can revisit it whenever you want. One practical note: switching off essential cookies will break parts of the platform. Switching off advertising cookies will not change how the platform functions at all.

Third-party cookies

Payment partners, ad networks, and analytics services may also place cookies on your device through our platform. We permit this where it is operationally necessary. What those providers do with the resulting data is governed by their own policies; we do not control it, and we have listed the relevant third-party providers in our Cookie Settings panel.

8. External Links

Our platform links to third-party sites, job boards, automobile dealers, service directories, partner platforms. We link to these because they are useful, not because we endorse their privacy practices.

Once you leave the KUV Paytech store, this policy does not apply. Before entering personal information on any external site, check their privacy terms. Using a third-party site linked from ours is your decision.

9. When This Policy Changes

We update this policy when our data practices change or when the law requires it. Minor wording changes get a revised date and nothing else. If we change something that materially affects how your information is used, a new data-sharing arrangement, for example, we will send a direct notification to registered users before the change takes effect.

The current version is always at Privacy Policy. The date at the top of this document reflects the last substantive revision.

10. Contact

For data access requests, deletion requests, security concerns, or general questions about this policy:

Grievance Officer: KUV Paytech Pvt Ltd

Email: contactus@kuvpaytech.com

Phone: +91-7982104247

Address: Deepshikha Building, 116 Rajendra Place, 1st Floor, Central Delhi, New Delhi - 110008

KUV Paytech Private Limited: Trusted Transactions, Opportunity in Reach!